Privacy Policy
We
value the trust you place in us. That's why we insist upon the highest
standards for secure transactions and customer information privacy. Please read
the following statement to learn about our information gathering and
dissemination practices.
Note:
Our
privacy policy is subject to change at any time without notice. To make sure
you are aware of any changes, please review this policy periodically.
By
visiting this Website you agree to be bound by the terms and conditions of this
Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. Despite our best efforts, Kridhas makes no warranty that the information on its website or any of the linked sites, is free from any infection by computer viruses or other contaminations. Kridhas sincerely recommends its users to take adequate precautions at their end, i.e., by not sharing login credentials with anyone else, using trusted anti-virus and anti-malware software, adequate firewall settings, avoid using unsecure servers, etc. Kridhas vehemently rescinds itself from any liability in case of any data leak of the customer due the actions or omissions at the end of the customers themselves.
Collection of Information
When
you use our Website, we collect and store your personal information which is
provided by you from time to time. Our primary goal in doing so is to provide
you a safe, efficient, smooth and customized experience. This allows us to
provide services and features that most likely meet your needs, and to
customize our Website to make your experience safer and easier. More
importantly, while doing so we collect personal information from you that we
consider necessary for achieving this purpose.
In
general, you can browse the Website without telling us who you are or revealing
any personal information about yourself. Once you give us your personal
information, you are not anonymous to us. Wherever possible, we indicate which
fields are required and which fields are optional. You always have the option
to not provide information by choosing not to use a particular service or
feature on the Website. We may automatically track certain information about
you based upon your behaviour on our Website. We use this information to do
internal research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled
and analysed on an aggregated basis. This information may include the URL that
you just came from (whether this URL is on our Website or not), which URL you next
go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use
data collection devices such as "cookies" on certain pages of the
Website to help analyse our web page flow, measure promotional effectiveness,
and promote trust and safety. "Cookies" are small files placed on
your hard drive that assist us in providing our services. We offer certain
features that are only available through the use of a "cookie".
We also
use cookies to allow you to enter your password less frequently during a
session. Cookies can also help us provide information that is targeted to your
interests. Most cookies are "session cookies," meaning that they are
automatically deleted from your hard drive at the end of a session. You are
always free to decline our cookies if your browser permits, although in that
case you may not be able to use certain features on the Website and you may be
required to re-enter your password more frequently during a session.
Additionally,
you may encounter "cookies" or other similar devices on certain pages
of the Website that are placed by third parties. We do not control the use of
cookies by third parties.
If you
choose to buy on the Website, we collect information about your buying
behaviour.
If you
transact with us, we only collect the basic information, such as a billing
address, your login id, email id, contact number etc. We DO NOT collect or
store your confidential information like credit / debit card number, credit /
debit card expiration date and/ or other payment instrument details, tracking
information from cheques or money orders. Such information is either stored in
the device that you had used to make the transaction or with the payment
gateway. We do not have any access or control over such information being
stored on either your device or on the server of the payment gateway.
If you
choose to post messages on our message boards, chat rooms or other message
areas or leave feedback, we will collect that information you provide to us. We
retain this information as necessary to resolve disputes, provide customer
support and troubleshoot problems as permitted by law.
If you
send us personal correspondence, such as emails or letters, or if other users
or third parties send us correspondence about your activities or postings on
the Website, we may collect such information as a specific file in your name.
We collect personally identifiable information (email address, name, phone number etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests which again is at your option to unsubscribe for such communications.
Use of Demographic / Profile Data / Your Information
We use
personal information to provide the specific services at the request of the
customers. To the extent we use your personal information to market to you, we
will provide you the ability to opt-out of such uses. We use your personal
information to resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products and services,
inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other
criminal activity; enforce our terms and conditions; and as otherwise described
to you at the time of collection.
In
our efforts to continually improve our product and service offerings, we
collect and analyse demographic and profile data about our users' activity on
our Website.
We
identify and use your IP address to help diagnose problems with our server, and
to administer our Website. Your IP address is also used to help identify you
and to gather broad demographic information.
We will
occasionally ask you to complete optional online surveys. These surveys may ask
you for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor your experience at our Website,
providing you with content that we think you might be interested in and to
display content according to your preferences.
Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
No Return Policy
We will not be accepting returns of any order due to COVID-19